Payment Policy

At Gentzo, we are committed to providing a secure and smooth checkout experience for all customers. This Payment Policy explains the payment methods we accept and how your payment information is protected when shopping with us.

Accepted Payment Methods

We accept the following payment methods:

• Visa
• Mastercard
• American Express
• JCB
• Discover
• Apple Pay

All payments must be completed in full at the time of purchase. We do not currently offer installment plans, financing, or partial payments.

Payment Security

Your payment security is important to us. All transactions are processed through secure, PCI-compliant third-party payment gateways.

We do not store or have access to your full credit card or financial information. Our website uses SSL (Secure Socket Layer) encryption to help protect your personal and payment data during checkout.

Order Confirmation

After successfully placing an order, you will receive an order confirmation email containing your purchase details.

If you do not receive a confirmation email shortly after checkout, please check your spam or junk folder or contact our support team for assistance.

Billing Information Accuracy

Customers are responsible for ensuring that all billing information provided during checkout is accurate and matches the information associated with the selected payment method.

Orders with incorrect, incomplete, or unverifiable billing details may be delayed or cancelled.

Sales Tax

Applicable sales tax will be calculated and displayed at checkout based on your shipping address and applicable tax regulations.

Fraud Prevention

To protect our customers and our business, we reserve the right to review, hold, cancel, or refuse any order that appears to be fraudulent or suspicious.

If an order is cancelled for security reasons, any pending charges will be voided or refunded.